baji's Guide to Responsible Gaming
Enjoy gaming as entertainment — know your limits, keep your family safe and seek help when you need it. baji believes that safe play is the foundation of real enjoyment.
Why Responsible Gaming Matters
baji's core position — gaming is entertainment, not a business
Casino and sports betting are entertainment — not a guaranteed way to make money. When playing on baji, keep in mind that every bet carries an equal chance of winning or losing. Responsible gaming means playing within your financial means, with a clear head, and within a set time limit.
Our Terms and Conditions set out all responsible gaming obligations in detail. Every member should read them carefully and follow them. baji provides several self-control tools to help ensure your gaming experience stays positive.
We want every member on our platform to stay well and happy. If you have any questions or doubts about your gaming behaviour, visit our About Us page to learn more about us and understand our policies.
Ways to Keep Yourself in Control
Self-control tools available on the baji platform
Session Time Limit
Set a maximum time for each session. When the time is up, the platform will automatically alert you and log you out if needed.
Deposit Limit
Set a limit on your daily, weekly, or monthly deposits. Once set, lowering the limit takes effect immediately, while raising it takes a little more time.
Self-Exclusion
Block access to your account for a set period (7 days, 1 month, 6 months, or permanently). Apply via live chat.
Loss Limit
Once you have lost a set amount, your account will automatically stop gameplay. This reduces the risk of chasing losses impulsively.
Take a Break
If you want to take a break from gaming for a while, let our support team know via 24/7 live chat or email — your account will be temporarily suspended.
View Betting History
Review your deposits, withdrawals, and betting history at any time from your account dashboard. It is a straightforward way to understand your own habits.
To activate any of the tools above, contact us via 24/7 live chat or email. The support team can assist in both Bengali and English.
Warning Signs of a Problem
If you notice these signs, stop immediately and seek help
Gambling problems do not look the same for everyone. For some people, habits gradually spiral out of control. If any of the signs below apply to you or someone close to you, take the matter seriously.
You are betting with money set aside for daily essentials.
You keep placing bigger bets to try to recover money you have lost.
You want to stop playing but cannot — you feel restless or anxious.
You hide the amount you play from family or friends, or lie about it.
Gaming is causing you to neglect work, studies, or family responsibilities.
You are considering borrowing money to bet, or you have already done so.
Your mind is constantly occupied with thoughts of the next bet, and you cannot focus on anything else.
When you are not playing, you feel irritable, short-tempered, or low.
If any of the signs above apply, do not delay — choose one of the support options below. Our FAQ page has more information on responsible gaming.
Where to Get Help
Do not struggle alone — asking for help is the bravest step you can take
baji Live Chat Support
Our support team is available in Bengali around the clock, 24 hours a day, 7 days a week. For setting account limits, self-exclusion, or any other question, come to live chat — no judgement, just help.
Contact by Email
If you are not comfortable speaking directly, contact us by email. Our support email is [email protected]. Write to us about your issue or request — in Bengali or English, whichever you prefer.
Family and Trusted People
Talk openly with a close family member or trusted friend. Having someone beside you makes it much easier to deal with the situation. Do not be ashamed — admitting there is a problem is the first step toward solving it.
Professional Counselling
Consult a mental health specialist or psychiatrist. In Bangladesh, government hospitals and private organisations offer counselling services for addiction. Contact the mental health centre nearest to you.
Voluntary Support Groups
Support groups made up of people facing the same problem offer a space to share experiences. Joining these groups reduces isolation and makes the path to recovery far more sustainable.
What Parents Can Do
The family's role in protecting minors
Access to baji for anyone under 21 is strictly prohibited. However, protecting against online gambling at home is also the family's responsibility. A few simple steps can significantly reduce this risk:
- Keep your login details (username and password) away from other family members.
- Use a PIN or password on your device and keep it out of children's reach.
- Turn off the auto-fill option in your browser so passwords are not saved.
- Have an open conversation with teenagers about the harms of online gambling.
- If you have concerns, consider using parental control software.
If you suspect a minor has tried to create an account on our platform, or that someone is letting them use their account, please notify us immediately via live chat.
Please note
Under baji's privacy policy, each account is for the registered person only. Read our Privacy Policy to find out more about how your information is protected. Sharing an account with someone else is against the rules and harmful to both parties.
Assess Yourself
Answer a few simple questions to check where you stand
Answer the questions below honestly. This is a personal awareness tool — no information is stored or transmitted.
Click the chat icon on the screen to reach us via live chat.
Responsible Gaming FAQ
Frequently asked questions and answers