baji's Privacy Policy

This Privacy Policy ("Policy") applies to baji's website, mobile application, and all related services. It takes effect from the moment you register, log in, make a deposit, or participate in any game on baji.

baji takes the personal information of its members seriously. We have specific policies on how information is collected, stored, processed, and shared with third parties, all of which are discussed in detail in this document.

Before reading this Policy, you may wish to read our Terms and Conditions, as both documents apply together. Continuing to use baji's services means you have agreed to this Privacy Policy.

baji collects different types of information for different purposes. This information is either provided directly by you or collected automatically while you use our services.

1.1 Information You Provide Directly

• Full name, date of birth, and National ID or passport number
• Mobile number and email address
• Address (home or current address)
• Payment information such as bKash, Nagad, or Rocket number
• Documents submitted for account verification
• Messages sent to support via live chat or email

1.2 Automatically Collected Information

• IP address and device type
• Operating system, browser version, and language information
• Time of website visits, session duration, and pages viewed
• Login time, game play history, bet amounts, and transaction details
• Cookie and local storage data

1.3 Information Received from Third Parties

In some cases we may receive additional information about you through payment processors or identity verification services. This information is always collected lawfully and with your consent.

baji uses your information only for specific and lawful purposes. Those purposes are set out clearly below:

2.1 Account Management and Verification

Your name, mobile number, and National ID details are used to create your account, secure your login, and verify your identity. This helps prevent unauthorized access and fraud.

2.2 Payment Processing

Your payment information is needed for deposits and withdrawals. It is used securely to complete transactions via bKash, Nagad, Rocket, Upay, and bank transfer.

2.3 Customer Service and Support

Your account and transaction information is used to resolve your issues through 24/7 live chat and email support. This information is essential for providing accurate and timely assistance.

2.4 Security and Fraud Prevention

We monitor your behavioral and transaction data to detect suspicious activity, prevent multiple account creation, and comply with anti-money laundering policies.

2.5 Service Improvement and Personalization

By analyzing your gaming patterns and preferences, baji presents you with more relevant services and offers, making your experience more suited to your needs.

2.6 Marketing Communications

If you have consented to marketing communications, promotional information may be sent to your mobile number or email. You may withdraw this consent at any time.

baji does not sell your personal information or share it with advertising third parties. However, we may share your information in specific circumstances:

3.1 Service Providers

Necessary information is shared with payment processors, software providers, identity verification agencies, and customer service platforms. These organizations are contractually bound to maintain the confidentiality of your information.

3.2 Legal Obligations

We may be legally required to disclose your information under a court order, government authority request, or applicable law. In such cases, baji provides only the minimum information necessary.

3.3 Corporate Changes

In the event of a business merger, acquisition, or restructuring, your information may be transferred to a new entity. In that case, the terms of this Privacy Policy will continue to apply.

baji has put in place industry-standard technical and organizational measures to protect your information.

However, no method of transmitting information over the internet is completely secure. baji makes every effort, but absolute security of your data cannot be guaranteed.

Cookies and similar tracking technologies are used on baji's website and app. Cookies are small text files stored in your browser or on your device.

5.1 Types of Cookies

• Essential Cookies: These cookies are needed to maintain your login session and deliver core services. They cannot be disabled.
• Functional Cookies: Used to remember your language preferences and personal settings.
• Analytics Cookies: Help analyze website usage statistics and improve services.
• Advertising Cookies: Help display content relevant to your preferences.

5.2 Cookie Controls

You can reject or delete cookies through your browser settings. However, please note that disabling essential cookies may limit certain features of the service.

baji retains your information only for as long as necessary to operate the service, meet legal obligations, or resolve disputes.

• Active account data: for the entire duration the account remains open
• After account closure: for a specific period as required by law
• Transaction records: retained as required by financial legal obligations
• Support communications: for a limited period for verification and quality control

Once the defined period ends, data is securely deleted or anonymized.

As a baji member, you have the following rights over your own information:

7.1 Right to Access

You may find out at any time what information baji holds about you. You can request a copy of that information.

7.2 Right to Correction

If any of your information is incorrect or incomplete, you may request a correction. Some information can also be updated directly in your account settings.

7.3 Right to Deletion

In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal obligations.

7.4 Right to Object to Processing

You may object to your information being processed for marketing communications or for specific purposes. To exercise this right, contact our support team.

7.5 Right to Data Portability

You have the right to receive the information you have provided in a machine-readable format.

To exercise these rights or to find out more, visit our FAQ section or contact the support team directly.

All baji services are for individuals aged 21 and above (21+) only. We do not knowingly collect information from anyone under the age of 21.

Age verification is carried out at the time of registration and is also confirmed during the identity verification process. If an account belonging to a minor is identified, that account and all associated information will be deleted immediately.

To learn more about responsible gambling, please read our Responsible Gaming page.

As baji operates in an international environment, your information may be stored or processed on servers outside Bangladesh. For any international transfer, we ensure that adequate data protection measures are in place in the receiving country or organization.

Before transferring data to a third country, we ensure contractual safeguards are in place that meet European data protection standards or equivalent standards.

baji may revise this Privacy Policy from time to time. For any significant changes, we will notify you by email or mobile notification.

A revised policy takes effect from the date it is published. Continuing to use baji's services after a change means you have agreed to the updated policy. You are therefore advised to review this page regularly.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us directly. You can reach baji's data protection team through the following:

We aim to respond to your enquiry as quickly as possible. To learn more, visit baji's About Us page, where the company's background and goals are presented.